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DESCRIPTION:   'Title: Escalation Desk CTF\n   Tags: Call Center Village | 
 Escalation Desk CTF | Contest\n   When: Sunday\, Aug 9\, 10:00 - 11:59 PDT
 \n   Where: LVCCW Level 2 W218 (Call Center Village) - [1]Map\n\n   Descri
 ption:\n\n   Customer service channels are increasingly saturated with\n  
  conversational text and voice AI agents. Can you convince\, trick\, or\n 
   break enough of them to earn your shot at a live human operator in a\n  
  real-world call center?\n\n   Escalation Desk is Call Center Village's ca
 pture-the-flag challenge.\n   Start with low-pressure AI agents and learn 
 how to spot\, avoid\, and\n   exploit common pitfalls and patterns in syst
 em prompts — eventually\n   unlocking live human operators at our partne
 r call centers. A\n   real-time leaderboard tracks solo and team progress\
 , with our\n   not-so-famous Golden Telephone Booth trophy awarded to the 
 top\n   participant.\n\n   Hit our minimum point threshold and earn a spec
 ial Call Center Village\n   100 Trying black flight tag. The top individua
 l and their team also\n   take home the rare Call Center Village 200 OK go
 ld flight tags. Bring\n   your tags to Party Line\, Call Center Village's 
 after-hours\n   telephony-themed party\, and enjoy free refreshments for y
 our spoils.\n\n   Escalation Desk is beginner (and introvert) friendly —
  if you can\n   dial a phone number or use a keyboard\, you can participat
 e. Bring your\n   own laptop and headset\, or use one of our village stati
 ons. Active\n   Noise-canceling headphones with a microphone are highly re
 commended.\n\n   The CTF will run during village hours\, pausing when the 
 village closes\n   each night\, and ends on Sunday at 12:00.\n\n   '\n\n  
  1. #LVCCW_Level2_North\n\n\n
DTEND:20260809T185900Z
DTSTART:20260809T170000Z
LOCATION:Contests - LVCCW Level 2 W218 (Call Center Village)
SUMMARY:Escalation Desk CTF
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