BEGIN:VCALENDAR
VERSION:2.0
PRODID:Data::ICal 0.24
BEGIN:VEVENT
DESCRIPTION:   'Title: Escalation Desk CTF\n   Tags: Call Center Village | 
 Escalation Desk CTF | Contest\n   When: Saturday\, Aug 8\, 10:00 - 17:59 P
 DT\n   Where: LVCCW Level 2 W218 (Call Center Village) - [1]Map\n\n   Desc
 ription:\n\n   Customer service channels are increasingly saturated with\n
    conversational text and voice AI agents. Can you convince\, trick\, or\
 n   break enough of them to earn your shot at a live human operator in a\n
    real-world call center?\n\n   Escalation Desk is Call Center Village's 
 capture-the-flag challenge.\n   Start with low-pressure AI agents and lear
 n how to spot\, avoid\, and\n   exploit common pitfalls and patterns in sy
 stem prompts â€” eventually\n   unlocking live human operators at our part
 ner call centers. A\n   real-time leaderboard tracks solo and team progres
 s\, with our\n   not-so-famous Golden Telephone Booth trophy awarded to th
 e top\n   participant.\n\n   Hit our minimum point threshold and earn a sp
 ecial Call Center Village\n   100 Trying black flight tag. The top individ
 ual and their team also\n   take home the rare Call Center Village 200 OK 
 gold flight tags. Bring\n   your tags to Party Line\, Call Center Village'
 s after-hours\n   telephony-themed party\, and enjoy free refreshments for
  your spoils.\n\n   Escalation Desk is beginner (and introvert) friendly â
 €” if you can\n   dial a phone number or use a keyboard\, you can particip
 ate. Bring your\n   own laptop and headset\, or use one of our village sta
 tions. Active\n   Noise-canceling headphones with a microphone are highly 
 recommended.\n\n   The CTF will run during village hours\, pausing when th
 e village closes\n   each night\, and ends on Sunday at 12:00.\n\n   '\n\n
    1. #LVCCW_Level2_North\n\n\n
DTEND:20260809T005900Z
DTSTART:20260808T170000Z
LOCATION:Contests - LVCCW Level 2 W218 (Call Center Village)
SUMMARY:Escalation Desk CTF
END:VEVENT
END:VCALENDAR
