Help & Support

Emergencies

If you have a 🚑 🏥 Medical or 👮 Police Emergency: Call 911.

General Information

If you have questions about what's happening in or around DEF CON, or otherwise need help answering a question: please visit one of the NFO Nodes (formerly known as information booth) located throughout LVCC West. They're highlighted in teal (green-ish) on the venue maps.

Urgent Help & Wellness

Mental wellness and physical safety are both important to us at DEF CON. If you’re struggling, scared, or just need someone to voice a concern to, DEF CON Hotline is here to support you. Help is available to all, especially if talking to DEF CON Goons in person isn’t a good option for you.

Hotline is confidential and available well into the early morning hours on conference days. Volunteers are standing by to listen and, if needed, connect you to appropriate support services. Whether that’s SOC Goons or external services we partner with such as Kick at Darkness, The Rape Crisis Center Las Vegas, and the Nevada Coalition to End Domestic and Sexual Violence to provide expert resources for survivors. The Hotline team is diverse and undergoes extensive training including dedicated support for LGBTQ+. Hotline is here to listen.

You can reach DEF CON Hotline Goons during normal hours of operation to anonymously report any behavior violating our code of conduct or to find an empathic ear by phone call, text, or Signal at +1 (725) 222-0934, or reaching out on Discord @defconhotline.

Need First Aid?

If you are in need of First Aid, there is a nurse on-duty in room W1056-MA. It's under the escalators near human registration. If you cannot find it, ask a goon for help. SOC goons in particular are able to quickly summon medical help.

Need a Nursing Room?

Here are the concise walking instructions:

  1. On the first floor of LVCC West Hall, head toward the North Lobby near Hall 4.
  2. Before reaching the Hall 4 sign, look for a sign on the left wall of the corridor for the W1016-VA Vending Area.
  3. Turn right into the vending area near the ATM.
  4. Turn right again at the "Goon Only Beyond This Point" sign.
  5. Find the W1016-NR Nursing Room on the right side of the hallway.
  6. Use your phone to call 702-892-7400 to have an LVCC staff member open the room.